LOW PRICE GUARANTEE
At Strobes N' More Inc. we believe in offering the lowest price. If prior to purchase you find a lower advertised price for the same item we will beat the price. All you need to do is e-mail us or call us with the information.
SHIPPING & HANDLING
Most orders are shipped the same day but please allow 5-10 business days for your order to be shipped. If an item is needed immediately, please contact us before ordering and find out if the item is available for express shipping. Lightbars unless noted, Dominators, and Consoles are all special order and may require extra shipping time. If a valid email is provided tracking information will be automatically sent the day the order ships.We will generally ship to alternate shipping address such as a place of employment, Government, or Municipal building. We will NOT ship to a third party or another state and we reserve the right to request a signature upon delivery on any package. Should you have any questions regarding our Shipping Policy contact us before finalizing your order.
When using Paypal we will only ship to the confirmed PayPal address (If you have moved or need your order shipped elsewhere it is your responsibility to update your PayPal account. Per Paypal's policies we may have to require a signature upon delivery.
Orders that cannot be shipped via UPS, i.e., PO Boxes, APOs, etc. will be shipped via the USPS. International orders shipped outside the USA may be subject to fees related to duties, customs, import taxes, etc... If you need or require any special shipping arrangements you MUST contact us prior to placing your order as additional fees may apply. These fees are the responsibility of the customer. International Orders may be subject to your countries Duties, Customs, and Import Taxes. These are the responsibly of the customer. We do not pay for any of these International Fees.
Approximate UPS Ground Shipping Times - Outbound View
RETURNS & EXCHANGES
DAMAGED MERCHANDISE MUST BE REPORTED WITHIN 24 HOURS OF RECEIPT OR IT WILL NOT BE REPLACED. To make a Return or Exchange simply fill out our Return/Exchange Form, follow the instructions and send it back with the item. Please pack product box within a separate box. No markings or return codes are to be written on the original product box. Any product that has been installed or used in any way will not be accepted for return, NO EXCEPTIONS. All Lightbars, Consoles, Dominators, Head/Tail Light Flashers, Replacement Lenses, and Vehicle specific items, and any other item that must be special ordered or built to order is not returnable. International orders may not be returned for any reason. All returns/exchanges must be within 2 weeks of receipt. Returns will be charged a 20% restocking fee less shipping and handling. Exchanges are not charged any fees. Any refused delivery will be handled as a return.
We understand that from time to time and order may need to be cancelled. Please contact us during normal business hours and we will be happy to process the request. Once received, we will process your request and respond within 24 hours with a cancellation confirmation email at which time a refund will be issued. Your order is not considered canceled until you receive the cancellation confirmation email. Please note that certain items cannot be cancelled for any reason. Lightbars, Consoles and accessories, Dominators, vehicle specific items, special orders, and any other custom built items may not be cancelled for any. Once these items are in production at the manufacturer we do not have the ability to cancel them and therefore cannot issue a credit for them.
GOVERNMENT AND MUNICIPAL PURCHASES
We gladly offer 30-day billing to Government and Municipal Agencies. All orders must be faxed on Department letterhead or Purchase Order and signed. All Purchase requests should include both billing and shipping addresses, contact name, phone number and title. We charge a late fee of 30.00 per month for all orders over 60 days until account is paid in full.
Please refer to our Warranty Section for all warranty or repair questions.
I hope you enjoy the site and find everything you need. If you have comments or questions, we can be reached at the phone number below.
Strobes N' More
81 Tom Harvey Rd.
Westerly, RI 02891
Louis Misto III Owner/Operator
1-866-STROBEGUY or 401-454-4487