LOW PRICE GUARANTEE
At Strobes N' More Inc. we believe in offering the lowest price. If prior to purchase you find a lower advertised price for the same item we will beat the price. All you need to do is e-mail us or call us with the information.
While we try and provide as much product information, pictures and videos as possible, we understand that sometimes a product just may not suit you. That's why we now give a full refund if we receive the item within the first 14 days from receipt. To make a return simply fill out our Return/Exchange Form, follow the instructions and send it back with the item. As long as your item arrives in our facility within 14 days of receipt we will refund you the full cost of the product. Shipping is not refundable. Any product that has been installed or used in any way will not be accepted for return. All lightbars, consoles, Dominators, head/tail light flashers, replacement lens, vehicle specific items and any other item that was a *special order or built-to-order, are not returnable. International orders may not be returned for any reason. If your return arrives after 14 days and prior to 30 days, a 20% restocking fee will be charged. After 30 days, no items may be returned. Any refused delivery will be charged a 20% restocking fee. Still have questions?
Exchanges are made easy here at Strobes N' More. Just purchase the new item you want and send back the exchange item for a full refund in accordance with the Return policy above. If an item is returned and it does not meet the conditions of a Return/Exchange, it will be returned to the customer and a $25 fee will be charged. Still have questions?
We understand that from time to time and order may need to be cancelled. Please contact us during normal business hours and we will be happy to process the request. Once received, we will process your request and respond within 24 hours with a cancellation confirmation email at which time a refund will be issued. Your order is not considered canceled until you receive the cancellation confirmation email. Please note that certain items cannot be cancelled for any reason. Lightbars, Consoles and accessories, Dominators, vehicle specific items, *special orders, and any other custom built items may not be cancelled for any. Once these items are in production at the manufacturer we do not have the ability to cancel them and therefore cannot issue a credit for them.
SHIPPING & HANDLING
Most orders are shipped the same day but please allow 5-10 business days for your order to be shipped. If an item is needed immediately, please contact us before ordering and find out if the item is available for express shipping. Lightbars unless noted, Dominators, and Consoles are all special order and may require extra shipping time. If a valid email is provided tracking information will be automatically sent the day the order ships.
We will generally ship to alternate shipping address such as a place of employment, Government, or Municipal building. We will NOT ship to a third party or another state and we reserve the right to request a signature upon delivery on any package. Should you have any questions regarding our Shipping Policy contact us before finalizing your order.
When using Paypal, we will only ship to the confirmed PayPal address. If you have moved or need your order shipped elsewhere, it is your responsibility to update your PayPal account. Per PayPal's policies, we may require a signature upon delivery.
Orders that cannot be shipped via UPS, i.e., PO Boxes, APOs, etc. will be shipped via the USPS. International orders shipped outside the USA may be subject to fees related to duties, customs, import taxes, etc. If you need or require any special shipping arrangements you MUST contact us prior to placing your order as additional fees may apply. These fees are the responsibility of the customer. International Orders may be subject to your countries Duties, Customs, and Import Taxes. These are the responsibly of the customer. We do not pay for any of these International Fees.
Approximate UPS Ground Shipping Times - Outbound View
GOVERNMENT AND MUNICIPAL PURCHASES
We gladly offer 30-day billing to Government and Municipal Agencies. All orders must be faxed on Department letterhead or Purchase Order and signed. All Purchase requests should include both billing and shipping addresses, contact name, phone number and title. We charge a late fee of 30.00 per month for all orders over 60 days until account is paid in full.
Please refer to our Warranty Section for all warranty and/or repair questions.
We hope you enjoy the site and find everything you need. If you have comments or questions, we can be reached at the phone number below.
Strobes N' More, 81 Tom Harvey Road, Westerly, RI 02891
Owner/Operator: Louis Misto, III
1-866-STROBEGUY or 401-454-4487